Training News

  • 6 Jaw-Dropping Facts About Workplace Interruptions and What You Can Do
    Frequent interruptions are not only productivity killers, they are significant energy suckers and work satisfaction destroyers. Here are five ways to reclaim your power over interruptions.Article Author: Petra Neiger, Founder, Red Pantz Workplace interruptions are not new. In today’s world, however, there are more ways to stop somebody’s thought flow than ever before. Besides the casual popping by your desk or workspace, interrupters IM, e-mail, text, and call you, almost simultaneously at times. Let’s admit it, we’ve all been the interrupters, as well as the interrupted. When someone is deep in thoughts, her or his concentration and mental energy need to go toward the task at hand. Frequent interruptions are not only productivity killers, they are significant energy suckers and work satisfaction destroyers. Use Productivity Tools Responsibly Here’s the paradox: We have all kinds of productivity tools in the spirit of collaboration. But our behaviors and diminished patience levels to get an immediate... Read more »
  • Vale Training Solutions Answers the Call
    Hurricanes reveal need for more catastrophe adjusters.Article Author: Vale Training Late August 2017 brought Hurricane Harvey to the U.S., targeting the Texas Gulf Coast as a Category 4 storm. It was the first major hurricane to make landfall in nearly nine years. On the heels of Hurricane Harvey, CAT 4 Hurricane Irma struck the Leeward Islands before making its way to Florida and Georgia. Hurricane Marie followed 10 days later as a CAT 4, striking Puerto Rico and impacting several other islands in the Caribbean. In just three weeks, three major hurricanes brought a tremendous amount of devastation to many parts of the region. The impact of these historic major storms in such a short time highlighted a clear problem for the loss adjusting market, with respect to a lack of adjusting capacity industry-wide.Solution Using its global scale and nationally recognized training programs in the U.S., Cunningham Lindsey assisted by training new loss... Read more »
  • Does the Workplace Need More Casual Conversations?
    Author: By Margery Weinstein I have a pet peeve: when the composer of an e-mail takes three paragraphs to say what I would say in about three sentences. The e-mails sometimes are copied to higher-ups, so the childish desire to use fancy words, like a seventh-grader trying to bolster a bad essay, is understandable—the sender is posturing. I’m hopeful that Workplace by Facebook might curb pretentious, overly formal e-mails. There’s a lot about social media I don’t like, but one thing I do like is it encourages casual conversation. Some would say overly casual, in which grammar is non-existent and over-sharing takes place, but if I had to choose between quick, down-to-Earth, messages sent on the fly, and e-mails that sound like they were composed by an insecure bureaucrat, I would choose the former. Virgin Atlantic is trying Workplace, so it’ll be interesting to see what this seemingly progressive company finds. I will... Read more »
  • 3 Tips for Creating Your Corporate Wellness Plan
    The idea of your workplace having a wellness plan might be a radical notion, one mostly affiliated with big, tech corporations. But any company—from a small home-run business to a hip start-up—can craft a great wellness plan with a little bit of research, inspiration, and effort. Article Author: Terry Nguyen Many of us are on a treadmill, but of a different kind of treadmill than the Walk-1 treadmill some of us use. We go to work, commute home, and catch up on “me time” or family time, sleep, and repeat. The idea of your workplace having a wellness plan might be a radical notion, one mostly affiliated with big, tech corporations. We’re here to prove you wrong. Any company—from a small home-run business to a hip start-up—can craft a great wellness plan with a little bit of research, inspiration, and effort.  Here are three tips to help you create a wellness plan for... Read more »
  • Focus on Culture to Ensure a Successful Business Transformation
    This five-part blueprint for a thriving culture ensures ongoing improvement, continual growth, and an engaged team that can ride out any business disruptions they encounter.Article Author: Christina Zurek, Solution Manager, ITA Group Corporate culture cannot be left to chance. For companies expecting or undergoing disruptions, culture is a critical element that must be addressed carefully and strategically. An organizational restructuring, strategic transformation, merger or acquisition that fails to consider company culture is one that sets itself up for employee disengagement, turnover, and, ultimately, failure. Your company must have a unified purpose and culture for your people to stand behind to thrive during these events. Often, corporate culture is assumed to be something that develops organically from the collective traits of the people in a company. And that assumption is a mistake. Thriving organizational cultures are strategically designed to shape the shared purpose, identity, and intent of the organization. When your culture is... Read more »
  • 4 Ways to Create an Intrinsically Motivated Workforce
    The fundamental flaw with most employee recognition programs today is that budget allocations largely ignore the informal social systems that successfully power human motivation, including feelings of appreciation.Article Author: Mark Sawyier, CEO and Co-founder, Bonfyre A few months ago, two people at our company organized a surprise baby shower for another team member. They took the initiative to communicate (secretly) with colleagues, collect money from those who wanted to contribute, order food, and purchase gifts. All for someone who had only been with us for two months. When one of the “co-conspirators” led the soon-to-be-mother into the room and the lights came on, she was completely surprised (success!). As we gathered around to unwrap gifts and share baby name suggestions, she teared up, thanking everyone for the gesture. After grabbing a slice of cake, we were all engaged in conversation about family, kids, and more. It was a powerful experience for everyone,... Read more »
  • Training magazine Announces 2018 Training Top 125 Winners
    Rankings will be revealed at the Training 2018 Conference & Expo, February 12-14 in Atlanta, GA.Article Author: Lorri Freifeld FOR IMMEDIATE RELEASE                                             Contact: Lorri Freifeld, Editor-in-Chief, Training Minneapolis, MN (November 15, 2017)—Training magazine, the leading business publication for Learning and Development professionals, today announced the winners for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs. The rankings for the 125 leading organizations will be unveiled during a black-tie awards gala February 12 during the Training 2018 Conference & Expo, February 12-14 in Atlanta, GA. “The 2018 Training Top 125 winners are game changers,” said Training magazine Editor-in-Chief Lorri Freifeld. “They constantly look for innovative ways to effectively deliver and measure employee training, and they are rewarded with an engaged, passionate workforce and  organizational success. Congratulations to these stellar organizations for their unwavering commitment to learning and employee growth!” In addition, during the Top 125 Gala, Training magazine... Read more »
  • 6 Business Lessons Learned from Working with World-Leading Brands
    Tactical, actionable ways businesses can create smarter, safer, socially responsible organizations that increase efficiency, productivity, and profits.Article Author: Merilee Kern, MBA, Executive Editor and Producer, The Luxe List International News Syndicate It’s rather shocking to know that fully 96 percent of businesses fail within 10 years of existence, but what’s even more distressing is that many of these failures are entirely avoidable. Even once-mighty corporate America behemoths are not immune to preventable peril, as exemplified by a glut of high-profile implosions, with untold others currently struggling to adapt and stay agile within the digital age—an era where business dynamics on multiple fronts are a fluid, ever-elusive target. While many business and franchise owners embrace information technology such as cloud computing, e-commerce, cybersecurity, and emerging robotics, many also make the erroneous assumption that innovations capable of boosting safety and digital defenses, operational efficiency, and bottom line-impacts related thereto are financially out of reach.... Read more »
  • Training Top 125 Best Practice: Wequassett Resort and Golf Club’s Fine Dining Training
    The Massachusetts-based resort implemented a new training regimen to help its on-site restaurant, Twenty-Eight Atlantic, achieve a Forbes five-star rating.Article Author: Edited by Lorri Freifeld Wequassett Resort and Golf Club in Massachusetts was honored to achieve the coveted Forbes five-star award in April. But the organization wanted a five-star award for Twenty-Eight Atlantic, too. Twenty-Eight Atlantic is the signature restaurant on property and has had four-star status since 2005. The restaurant routinely scores highly, but had yet to break the five-star ceiling. This prompted Wequassett to look at its training plan for the restaurant in particular and put a new regimen in place. Program Details Wequassett had the front-of-house employees learn the menu, the wine list, and the 145 steps of fine dining service. It had the back-of-house employees master the menu, flavor profiles, food quality, and plating techniques. Once both groups were ready, Wequassett put together a workshop. It went through the... Read more »
  • Developing Leadership in a Growing Family Business
    How do you keep your best people who are already great cultural fits engaged and growing to their fullest potential in an organization? The answer is through intentionality—that is to say, understanding how to define leadership and develop it.Article Author: Mike Davis, General Director, Davis Automotive Group Retaining the culture of a family owned business through almost three decades of continued expansion isn’t easy. But losing the essence of what led to success in the first place would be a death knell to future growth, so preserving and enhancing that secret sauce is imperative. When continued growth asks for more leaders, things can get tricky. I’m a third-generation leader in the Davis Automotive Group, along with my two brothers. The company was founded by our grandfather 27 years ago and eventually passed down to our father and then to us. Their personalities filtered through the organizational layers of our business and... Read more »
  • Leverage Current Trends in Performance Management to Get More Rewards at Work
    There are three leading trends in human capital management today that affect the way in which employees are rewarded: the new version of management by objective, forced ranking, and pay for performance.Article Author: Bruce Tulgan, Founder and CEO, RainmakerThinking, Inc. When it comes to the way in which employees are rewarded, every company is different. That can make it hard for you to figure out how to earn more rewards for your hard work. What if managers in your company are required to rank employees on a bell curve? Will you be one of the select employees who receives a higher ranking and a bigger raise and bonus? If you feel you are a high performer and you get a middle or lower ranking, you might feel some resentment about this kind of forced ranking of employees and the corresponding compensation system. On the other hand, what if you work in a... Read more »
  • The Soft Chauvinism of Low Expectations
    Author: By Margery Weinstein For a while, organizations have been boasting that they are “equal opportunity.” That equal opportunity means, in theory, that every qualified person has an equal chance to be hired by an organization, and even an equal opportunity to excel in that organization. The opportunity to excel may be marred by something even the most progressive executives are unconscious of: low expectations for women. As a woman, I’ve noticed that I have to get past an arched-eyebrow skepticism with the older, male head of our department that my less competent, but male, boss, and other men, don’t experience. There is a presumption of ability, or an expectation, that these men are capable of great things—that the department head can expect greatness from them. When I do a good job with my work, there’s always an element of surprise—as if to say, “Wow, who knew you had in you?” This phenomenon... Read more »
  • Recruiting Emerging Producers and Experienced Advisors to Edward Jones
    We continue to hire and train career changers, recent college graduates, and military veterans in large numbers, but we can accelerate our growth by also attracting a small but steady stream of already-successful financial advisors to join Edward Jones. Article Author: By Katherine Mauzy, Principal, Responsible for Experienced Financial Advisor Transition and Integration at Edward Jones Our world-class training makes Edward Jones a magnet for career changers or recent college grads who want to be financial advisors—we get 36,000 inquiries annually. But established financial advisors at other firms weren’t drawn to consider our firm when deciding to move and grow their practice. Recruiting more applicants with experience could significantly aid our ambitious goals to grow from 15,000 North American financial advisors to 20,000 by 2022. Edward Jones has deployed a consistent approach to growth through good times and bad since we began expanding from our St. Louis headquarters 60 years ago. We hire... Read more »
  • How L&D Leaders Can Save Their Companies from Extinction
    Organizations need to retrain current employees and cultivate talent from within, and it’s time for L&D leaders to take the stage. Here’s a three-step framework to help you get started. Article Author: By Leah Belsky, Vice President, CourseraStudies predict that 40 percent of companies on the S&P 500 won’t exist in 10 years—they’re just not keeping up with changes in technology and consumer demands. If you’re in a position to shape your company’s learning and development strategy, you’re also in a position to keep it off the extinction path. But you’ll need to challenge traditional models of corporate L&D to succeed. The traditional role of an L&D leader is to train employees in the skills they need to do their current jobs or lead people. New skills have filtered into companies at a relaxed pace, mostly through hiring, and recruiting staff have had the luxury of courting expert candidates from around the... Read more »
  • 5 Ways To Improve Your Training Pay
    It’s not simply about acquiring new skills; rather, it’s about mastering fundamental ones.Article Author: By Ajay M. Pangarkar, CTDP, CPA, CMA, and Teresa Kirkwood, CTDP, founders of and Another year and Training magazine’s annual Salary Survey is here. After reviewing the survey results on p. 36, you may be wondering what it takes to earn a higher salary or simply be in line with the survey results. There are fives ways to do that, and we will share them with you. But first, we have a few observations. The common consensus on how to earn more is developing our skill sets. Learning practitioners tend to focus on acquiring new skills, but they often forget mastering and refreshing fundamental training skills to deliver learning in a variety of contexts more effectively. The fundamental ability to transfer knowledge to others is common across any learning vehicle, whether it’s the classroom, e-learning,... Read more »
  • Can Learning Really Happen With Crowdsourcing?
    To provide the most benefit, crowdsourced learning needs to be a two-way, give-and-take learning experience.Article Author: By Roy Saunderson, Chief Learning Officer, Rideau Recognition Solutions While thinking about the topic for this article, I happened to be driving along the main road near where I live when a local church sign jumped out at me, “Those who follow the crowd usually get lost in it.” My goal is to stop you from getting lost in this emerging topic of learning through crowdsourcing, plus provide some common road markers and compass points to guide you along this interesting area of study. WHAT IS CROWDSOURCING? Crowdsourcing is the practice of obtaining information input into a task, and even funding, by enlisting the assistance from a number of people— “a crowd”—typically online via the Internet. The term itself is a blend of the words, “crowd” and “outsourcing.” A well-known example of crowdsourcing is free encyclopedia Wikipedia, the open-access... Read more »
  • Training To Be Prepared
    The key is momentum. It’s easier to keep your balance on a bike that is moving. A wrong decision can be changed. No decision leaves you with the problem.Article Author: By Bob Pike, CPLP Fellow, CSP, CPAE-Speakers Hall of Fame It’s too late for crisis training when a hurricane’s knocking at your door. What we’ve recently witnessed with Hurricanes Harvey, Irma, and Maria reminds me of what I experienced with Hurricane Andrew. I was in Fort Lauderdale to be the closing keynoter at a conference when Hurricane Andrew started moving toward the Bahamas and southern Florida. For the first day of the conference, it was business as usual. Andrew was 650 miles away and its course still unpredictable. But on day two, Andrew was 200 miles closer and the threat was real. The local television station I watched did a fantastic job of keeping viewers informed of the storm’s progress. The station was... Read more »
  • Tapping Into The Wisdom Of The IIT Crowd
    Innovations in Training (IIT) pioneers collaboratively imagine, experience, and create the future of learning.Article Author: By Tony O’Driscoll, Global Head, DukeCE Labs Following Training’s Online Learning Conference in New Orleans in September, 50 Innovations in Training (IIT) pioneers embarked on an expedition through real time and virtual space to collaboratively imagine, experience, and create the future of learning. During the Imagine phase, our pioneers explored how our perceptions differ widely as human beings and how tapping into this diversity is the key to creativity. As we thoughtfully tasted wines from around the world; dined on deliciously defiant street food that blended Caribbean, Thai, and New Orleans cuisine; and enjoyed local music that magically mingled the distinct sounds of saxophone, tuba, and guitar, we learned that the importance of remaining open to possibilities and improvising around them is the secret to collaborative co-creation. We then applied organization network analysis to balance creativity and execution... Read more »
  • Start With Seeing
    An outward mindset begins with making more of an effort to see and understand others—their objectives, their needs, their challenges, and their circumstances.Article Author: By James Ferrell, Managing Partner, Arbinger Institute I invite you to think of two people with whom you work-one who tends to make things harder for others and another who makes everything easier. If you are like most people, you yourself are both of these people: You make things easier in some situations or for some people, and harder for others. The question is: Why? Why are we sometimes the very kind of person we don’t want others to be? Inward vs. Outward Focus People who make things more difficult for others do so because they are inwardly minded—that is, they are self-focused in the way they see and execute their work. Being self-focused, they create trouble for others without realizing they are doing so. They may hold themselves... Read more »
  • Going Global With Training And Development
    Organizations are seriously addressing the things that divide us in order to build bridges of understanding.Article Author: By Neal Goodman, Ph.D., President, Global Dynamics, Inc. While the world may seem to be spinning out of control over divisive politics, a strong unseen undercurrent of training that builds respect and understanding is running through global organizations. These training interventions have unique challenges to overcome, but the results in improved productivity, profitability, trust, and respect among co-workers make tackling these challenges worthwhile. Let’s look at two case studies, one a German pharmaceutical company and the other a manufacturing facility in Saudi Arabia, and see how they faced their diversity and inclusion challenges. CULTURAL INTELLIGENCE TRAINING FOR 200 INTERNAL CONSULTANTS FOR A GERMAN PHARMACEUTICAL COMPANY Challenges: More than 200 savvy internal consultants from multiple countries were coming together in Germany for a one-day retreat, so they could get to know each other better and learn about cross-cultural... Read more »