Training News

  • 6 Creative Ideas to Welcome Your New Hires
    When new recruits feel comfortable and at home in their new work environment, they will be more likely to stay on board and commit for the long term.Article Author: Phil Bagdasarian, Co-Founder, Packwire Many organizations invest a significant amount of time, energy, and resources into the recruitment process, developing and perfecting the right tools to hire the right people. While it’s crucial to adopt solid processes for employee hiring and training, this is only half the battle. To build a solid team, companies need to go a step further. According to Talent Management & HR, one-third of employees will quit after the first six months of employment.  Given this jarring statistic, employers need to implement an onboarding process that welcomes new hires in an effective way. When new recruits feel comfortable and at home in their new work environment, they will be more likely to stay on board and commit for… Read more »
  • Is Body Language Still Relevant in the Digital Age?
    The answer is a resounding, “Yes!”Article Author: Jack Hirsh Ever since the Presidential Debate between John F. Kennedy and Richard Nixon, people have been fascinated by body language. That was the first, live televised presidential debate, and for the first time we had people who listened on the radio and people who watched on TV.  The opinions after the debate were astounding. To the people who listened on the radio, Nixon was the clear winner. However, because this was the first televised debate, far more people tuned in to watch on TV, and most of them believed Kennedy won. Spoiler alert: Kennedy also went on to win the election. How could people be so sharply divided? The candidates said all the same things, but the people who watched on TV walked away with a completely different opinion. It turns out, the biggest difference was in their body language and personal appearance.… Read more »
  • How to Accelerate the Development of Emerging Leaders
    Clear and measurable goals, a system of support, and a means of challenging high-potential employees to stretch and achieve real results are the foundations for successful development programs.Article Author: David Sowinski, Ph.D., Partner, Vantage Leadership Consulting High-potential employees (HiPos) are the most capable, committed, and valuable workers in any organization because they possess a high probability of success when presented with greater amounts of leadership responsibility. These are the employees whose contributions will be critical to determining the future success of your organization.  Given the special mixture of talent and leadership skills required, it is not surprising that HiPo employees represent a small number of an organization’s population (think: 3 percent to 5 percent of the staff cohort). Further, research highlights a few important considerations: HiPos produce 90 percent more work and will give about 20 percent more effort than non-HiPo employees. HiPos are harder to retain, and given the disproportionate value they contribute, vacancies… Read more »
  • Training Top 125 Best Practice: TIAA’s Journey to Inclusion (JTI)
    TIAA’s Journey to Inclusion program has been offered via facilitated classes, Webinars, and online self-paced learning, and focuses on four behaviors demonstrated by research and TIAA’s internal analysis to drive inclusion.Article Author: Edited by Lorri Freifeld A provider of financial services in the academic, research, medical, cultural, and government fields, TIAA is committed to creating a diverse and inclusive work environment that promotes the diversity of its people and values the inclusion of perspectives to meet the needs of an increasingly diverse global client base. TIAA’s enterprise Diversity & Inclusion (D&I) strategy focuses on three pillars: Workforce: It attracts, develops, and retains a diverse workforce that represents and understands its client base. By embedding D&I into its programs and processes, TIAA better reflects the broad spectrum of its client base so it can more effectively respond to their interests and needs. Workplace: TIAA fosters a culture that actively champions diversity and inclusion. It… Read more »
  • Connect More: Helpful Tips for Non-Networkers
    Excerpt adapted from “Networking for People Who Hate Networking” by Devora Zack (Berrett-Koehler).Article Author: Devora Zack Networking events are those special times in life when people gather together, generally in large numbers, to chit-chat; exchange contact info; and eat unhealthy, unidentifiable fried food in unnatural quantities.  How is a networking hater to survive, let alone thrive?  Dragging Yourself There  Entering the networking venue, you see unknown people milling around with nametags already peeling off their business suit lapels. The volume is high, and the mood seems cheerful—in direct contrast to your own state. People are cheery, laughing, and perusing picked-over tapas platters. You wonder how much more time is required to fulfill your obligation to attend.  An initial search for officemates proves futile. After being in attendance for three minutes, you hide in a corner to check messages. Another tedious night of networking—or the failure thereof—begins.  How about a do-over? Take… Read more »
  • December 2019’s Top ReadsDecember 2019’s Top Reads
    In partnership with getAbstract, Training brings you December’s top three business books recommended to our readers.Article Author: getAbstract More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you December’s top three business books recommended to our readers. “Servant Leadership in Action. How You Can Achieve Great Relationships and Results” by Ken Blanchard and Renee Broadwell (Berrett-Koehler Publishers, Inc., 2018, 288 pages, ISBN: 9781523093960; $26.95) The beguiling concept of servant leadership has confused people ever since Robert K. Greenleaf first coined the term in his influential 1970 essay, “The Servant as Leader.” Many people mistakenly think that servant leaders are subservient cream puffs. Not true: Servant leaders have to be tough-minded people with impressive discipline, personal strength, and enough backbone to decide to put others first. In their enlightening book, editors Ken Blanchard and Renee Broadwell showcase insightful and inspirational essays on servant leadership, often… Read more »
  • Why a Learning Content Strategy Is Essential
    4 key areas of focus for CLOs to ensure a learning content strategy will pay dividends by engaging all learners and ensuring that learning is in the flow of work.Article Author: David Wentworth, Principal Learning Analyst, Brandon Hall Group Today’s Chief Learning Officers (CLOs) balance many priorities and expectations, including linking training with performance, evaluating a multitude of learning technologies, and demonstrating a return on their organization’s learning investment. Let’s look at key areas of focus for CLOs to ensure a learning content strategy will pay dividends by engaging all learners and ensuring that learning is in the flow of work. #1 Learner Experience Modern learning delivery technologies (LMS, LXP) are designed to make content easy to search, explore, navigate, and access. But these platforms cannot make the learning content itself more engaging and impactful. Most companies are stuck with a lot of legacy content that does not fit the modern learning… Read more »
  • Seasonal Employee Training—from the Employee’s Perspective
    Author: By Margery Weinstein At Training, we receive many tips this time of year about how to hire, recruit, and train seasonal employees. That is valuable information to share with readers, but what about seasonal employment from the employee’s perspective?  Themuse has a piece by Ashley Fidel on its site about whether an employee should take a seasonal job. The pros and cons it outlines also give employers an idea of where improvements are needed in managing seasonal employees.  I was thinking myself of becoming a seasonal employee this year, but only if I could do it at one of my favorite stores, Anthropologie. The employee discounts alone, I figured, would be well worth it, but more than that would be the experience. I’ve never worked for a retail store—or any store—before, so I wondered what the training process was like, how rude and cruel shoppers could be, and whether I could patiently… Read more »
  • Fit for the Future: Top Training Courses to Prepare for the Future Workplace
    Strong foundational knowledge of digital and IT is recommended for all future employees.Article Author: Glyn Roberts, Managing Director, Global Knowledge The modern employment landscape is changing, with the skill sets demanded of workers shifting toward digital literacy. With 20 percent of UK jobs at risk of automation by 2030, those looking to keep pace with the shifting workplace must equip themselves with the knowledge to make that leap. Let’s look at the skills employees will need to put them in a strong position to thrive in the future workplace. Ahead of the Threat One of the biggest problems facing industries is the growing threat of cybercrime. With cyber breaches affecting 2 in 5 businesses last year, cybersecurity specialists with the expertise to deal with ever-changing threats are in demand. However, cybersecurity knowledge is not just a skill expected to be left to a dedicated professional. With up to 90 percent of successful cyberattacks traced back to human… Read more »
  • Using Documentary Film Techniques to Craft Engaging Employee Training Videos
    Consider using all your creative choices to create engagement, including casting, lighting, setting, sound, length, editing, multiple participants, content, emotion, and story.Article Author: Benjamin Garner, Ph.D., Assistant Professor , Mike Cottrell College of Business, University of North Georgia One of my recent projects has been to develop a Soft Skills 101 video-based training course for HR professionals to use to help employees improve their communication skills. In this process, I have tried to develop good content—content that is “engaging.”  Best Practices for E-Learning You’ll find several general recommendations in most analyses of e-learning courses. Good e-learning content typically is characterized by many of the following qualities:  Engages learners Uses short lessons Fosters collaboration among students Requires self-motivation Makes appropriate use of humor Offers great content Facilitates interactivity  Promotes clear learning objectives Has an excellent user interface Leverages visual illustrations Uses good narrators Provides supplemental written texts and resources I don’t want… Read more »
  • Training Top 125 Best Practice: State Compensation Insurance Fund’s Emerging Leader Program
    The Emerging Leader Program is a two-year curriculum comprising a variety of assessments, workshops, and self-paced activities designed to help participants grow in terms of self-awareness, emotional intelligence, and leadership acumen in order to successfully engage and develop others. Article Author: Edited by Lorri Freifeld Established in 1914 by the California state legislature, State Compensation Insurance Fund (State Fund) is California’s largest provider of workers’ compensation insurance. Like many other state agencies, a large portion of State Fund’s workforce is eligible to retire now—and if you add in those employees who are eligible to retire in the next five years, the number hits 49.2 percent.  Recognizing this “silver tsunami” on the horizon, State Fund knew it needed to strengthen its leadership pipeline. In response, State Fund launched the Emerging Leader Program (ELP) in August 2015 with a cohort of 31. There have been five subsequent cohorts. Each cohort has approximately 20 to 24 participants… Read more »
  • Training magazine Announces 2020 Training Top 125 Winners
    Rankings will be revealed at the Training 2020 Conference & Expo, February 24-26, 2020, in Orlando, FL.Article Author: Lorri Freifeld FOR IMMEDIATE RELEASE                                           Contact: Lorri Freifeld, Editor-in-Chief, Training magazine Minneapolis, MN (November 25, 2019)—Training magazine, the leading business publication for Learning and Development professionals, today announced the winners for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs. The rankings for the 125 leading organizations will be unveiled during a black-tie awards gala February 24 during the Training 2020 Conference & Expo, February 24-26, 2020, in Orlando, FL. During the gala, Training magazine also will induct Leading Real Estate Companies of the World into the Training Top 10 Hall of Fame as it earned a spot in the Top 10 of the Training Top 125 for four consecutive years. “The 2020 Training Top 125 winners demonstrate the magic that happens when organizations tie training to specific, measurable strategic goals, leading… Read more »
  • How Office Pride Commercial Cleaning Services Uses Podcasts for Franchisee Training
    More people downloaded Office Pride Commercial Cleaning Services’ weekly podcasts in the first four months they were offered than all of the videos the company made over the years.Article Author: Amy Jackson, Learning and Development Facilitator, Office Pride Commercial Cleaning Services Wouldn’t it be nice if your training sessions were available whenever you had the time to listen —maybe while you’re working on mundane tasks and need a diversion? Welcome to the age of podcasts.  Office Pride Commercial Cleaning Services has begun a weekly podcast for franchisee training. Office Pride Founder and President/CEO Todd Hopkins serves as the host, interviewing seasoned franchisees, business leaders, marketing experts, and authors about topics that business owners need to know—everything from hiring to billing to customer service.  “I really like the genuine, real conversations that we have,” Hopkins says. “They offer a convenient way for franchisees to listen and learn. Our franchisees love hearing from… Read more »
  • Realizing the Dream of the Mobile, Flex-Time Workplace
    Author: By Margery Weinstein Workplace values are changing, contends a video and accompanying article recently posted to Fortune. Contingent workforces and freelancing are more common than ever before, it seems, and employees expect mobility and flexibility. They are less likely to accept a 9 a.m. to 5 p.m. weekday routine of sitting behind a desk with an hour for lunch and then returning to that same desk to sit for another several hours. One reason for the rise of freelancing and mobile workforces may be a desire for better work and personal-life integration. Not being tied to a full-time, permanent position and or expected to be in the same place at the same time every weekday means more time for personal-life fulfillment. As common as this new, more freewheeling perspective is, it seems like companies are behind the times. Most companies I’ve had experience with still expect employees to adhere to a… Read more »
  • 5 Ways Health and Safety Training Can Benefit Your Business
    The costs of ensuring employee safety are cheaper than dealing with the aftermath of an accident. Article Author: David Rowland, Head, Marketing, Effective Software When it comes to health and safety training, the size of your company doesn’t matter—health and safety hazards are everywhere. As such, it is imperative, and a requirement by most governments around the world, that all employees receive health and safety training. Even if the training is expensive, it provides benefits to both the company and its employees and prevents more expenses in the future. As an employer, health and safety training helps you keep your company running at the required standards. Let’s take a look at the five ways health and safety training can benefit your business: 1. Saves money A company whose employees know how to protect themselves against accidents at work will have low insurance premiums. The training satisfies the insurance company that the… Read more »
  • You Probably Don’t Understand Your Introverted Employees as Well as You Think
    How to set your employees—and yourself—up for success.Article Author: Michael R. Segovia, Senior Consultant, The Myers-Briggs Company Introversion has been a popular topic online for years, with many claiming to be misunderstood by their employers, peers, and friends due to their heightened need for solitude. Brie Larson, who portrays Captain Marvel in the film of the same name, summed up much of the challenge, and opportunity, for those who prefer Introversion in the workplace: “The thing I thought was my weakness was my greatest strength,” she says. “My Introversion, the thing that made me go, ‘Well, I couldn’t be a superhero,’ is the same thing I think makes this story important to me. Because I’m saying, ‘I’m flawed, I don’t know how to do this, I’m still figuring it out, I’m learning, I want to grow.’ But I’m committed to myself.” “Introversion” describes how we get our energy—those with this preference tend to enjoy spending… Read more »
  • Microlearning Is Like Leaves Without a TreeMicrolearning Is Like Leaves Without a Tree
    Like leaves without a tree, microlearning content that doesn’t tie back to a learner’s context won’t stick and amounts to so many leaves blowing in the wind.Article Author: Sam Herring, Vice President and General Manager, Intrepid by VitalSource On a recent weekend, I caught up on my regular Sisyphean chore: raking leaves that blow into my yard from my neighbor’s three large oak trees. I refer to these trees as the “gifts that keep on giving” because they start losing their leaves in October and continue until spring. As much as I appreciate these trees, I could do with fewer leaves. I see a parallel in today’s digital learning offerings. In recent years, there’s been a faddish fixation with microlearning, and it’s gotten a bit extreme. Somehow, microlearning has become the answer to too many performance questions. Organizations are providing scads of disjointed content from catalogs, aggregators, “smart” artificial intelligence (AI) recommendation… Read more »
  • The Importance of Employee Development
    Employee development requires time, preparation, and energy, but, when done correctly, it yields significant dividends.Article Author: Michael Zammuto, CEO, Employee development is paramount to the success of any business or enterprise. In many regards, employees can either make or break a business. After all, workers frequently interact with customers and handle tasks that are critical for general performance and professional functionality. However, to truly understand the importance of employee development, a comprehension of the roles employees play in business is necessary.  In many regards, employees greatly control or influence a company’s culture. The people who work for a business and handle many of the mundane, day-to-day operations often determine the daily energy and environment. This is carried out via attitudes, behaviors, and conduct both within and outside of the company. Consequently, this is one of many reasons employee development matters so greatly and has the power to determine the trajectory… Read more »
  • Training Top 125 Best Practice: SE2’s TPM Learning Factory
    SE2 has seen 30 to 45 percent increases in Technical Project Managers (TPM) new hire readiness capability on the job, compared to previous TPM new hires who did not attend the TPM Learning Factory. Article Author: Edited by Lorri Freifeld A leading technology and business-process-as-a-service (BPaaS) provider focused on the North American life and annuity insurance industry, SE2 is challenged with delivering more than half a million project hours to its customers every year. SE2’s success depends heavily on producing capable Technical Project Managers (TPM) and delivery resources. The TPM Learning Factory has provided a foundation and framework for producing the level of resources required to support this critical role (the Technical function is almost half of the organization). Program Details A blended learning approach was required for this program to be successful. Portions of the “rote” memorization pieces are delivered through in-person classroom training, accompanied by peer-to-peer practice and support. The… Read more »
  • Why Negotiation Training Can Be More Beneficial Than an MBA
    Training that put learns into simulated negotiations against experienced buyers or sellers can help them rapidly build and retain vital real-world skills.Article Author: Milena Gallo, Content Editor, Gaining your Master’s degree in business administration can be an outstanding accomplishment, but how impressive is that MBA if you can’t negotiate an employment contract that pays you what you’re worth? When an employer sees you made a poor impression negotiating your contract, how likely is it that you will be placed in key decision-making roles within the company? Likely slim to none. Think and Train as a Team Companies want to be assured you can contribute effectively in a team. In certain job markets, contributing may include being part of a negotiation team. Dr. Bob March emphasized the need for companies to have their sales teams trained together in seminars. If you have sufficient budget and numbers, then choose an in-house option;… Read more »